December 4, 2012

Patients,

Some of you have received letters from  your insurance carrier indicating that we no longer accept your insurance (United and Aetna are two that we are aware of).  THIS IS NOT THE CASE.  You have received this letter because our providers are no longer credentialed with this insurance under the Novant Tax ID.  However, we are now credentialed with previous insurances through a Duke Tax ID.  

Please disregard these letters as they are simply a formality of our transition.

Patient care will not be affected by this and we are pleased to continue to provide you care.

Please call our billing department at 919-238-2000, option 6 with any additional questions or concerns.

-The Physicians & Staff of Carolina Family Practice & Sports Medicine